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Privacy Policy

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Last updated: October 9, 2026

Melo Public Adjusters Charlotte ("us", "we", or "our") operates the Melo Public Adjusters Charlotte website (the "Service").

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. Optional website measurement follows the preference you choose on this site. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at publicadjusterscharlotte.com

Information Collection And Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information ("Personal Information") may include, but is not limited to:

  • Name
  • Email address
  • Telephone number
  • Address

Log Data

We collect information that your browser sends whenever you visit our Service ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Website Measurement Choices

On this Charlotte website, you can allow or decline optional measurement. If you allow it, we store campaign tags, advertising click identifiers, the first source that brought you here, later non-direct sources, page paths and visit times in a first-party cookie in your browser for up to 90 days. The current visit's source is kept in browser storage for 30 minutes so it carries across pages. This helps us understand which campaigns bring useful claim inquiries. We do not store your name, phone, email, property address or loss description in this browser attribution record.

You can change your choice with Measurement settings in the footer. Declining does not prevent a claim review. Without permission, we do not load Google measurement tags or remember marketing sources across pages and return visits. The current page's source and campaign tags may still accompany an inquiry; advertising click identifiers are omitted.

When Google Analytics is configured and you allow measurement, it receives website visit and successful-inquiry events. Customer form answers are excluded from those analytics events. Advertising personalization and customer-data uploads are disabled in this implementation.

Inquiry Delivery

When you submit a claim inquiry, we store the contact and loss details you provide for follow-up. Our Cloudflare-hosted intake service and our configured CRM process the inquiry and its source information. A short-lived first-party receipt cookie, lasting up to ten minutes, distinguishes a successfully saved inquiry from an ordinary visit to the confirmation page. We retain submitted inquiry details separately from browser measurement preferences.

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.

Compliance With Laws

We will disclose your Personal Information where required to do so by law or subpoena.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us.

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Melo Public Adjusters Charlotte will do all that they can to ensure the insurance companies are treating you fairly! Call us at (704) 286-0707